A SaaS business management system for Australian councils and local government.


We know local government.

Developed by local government experts, and powered by Microsoft Dynamics, CouncilFirst is an easy to use, cost–effective solution that delivers comprehensive functionality to meet the operational objectives of councils and city authorities.

CouncilFirst is reliable, scalable and highly secure, with superior reporting tools that enable councils to effectively address requirements for transparency, fiscal accountability, and compliance.

We are proud to serve local government organisations across Australia. Literally. From East Gippsland VIC in the east to Peppermint Grove WA in the west; from Palmerston NT in the north to West Coast TAS in the south.

Powered by Microsoft.

Powered by Microsoft Dynamics 365 and backed by leading global technology partners, CouncilFirst powers local governments across Australia.

Enjoy peace of mind with privately-hosted security, plus physical backups kept safe locally. You can be assured that your information and data is protected and always available. Microsoft Azure has built two cloud based data farms in Melbourne and Sydney, so your data is kept in Australia.


East Gippsland



Proven solutions.

With deep understanding of council business processes, we provide strategic advice and the latest technology to meet the unique operational requirements of councils.

CouncilFirst undergoes continuous improvement with constant real-world feedback from its user councils and ongoing in-house research and development. These factors and our direct partnership with Microsoft combine to make us one of Australia's premium local-government service providers.


City of Palmerston

Northern Territory


Software as a service (SaaS)

Software as a Service (SaaS) makes use of a cloud computing infrastructure to deliver one application to many users, regardless of their location, rather than the traditional model of one application per desktop. It allows activities to be managed from central locations in a one-to-many model, including architecture, partnering, and management characteristics.


Digital transformation is not simply about technology. It’s not a product or a package—it’s a state of mind. It’s asking ourselves how can we do what we do for the people who need it… but better. It's about bringing together people, data, and processes to capture new opportunities and deliver improved visibility in a trustworthy dependable way.


We have a ‘Client for Life’ philosophy and believe in building long term successful relationships with our clients.

We are committed to providing exceptional service, always with rapid response and priority support to ensure your business operates efficiently at all times.

Contact us.

Phone: 08 8110 3838 / 1300 399 021

Or enter your email address below and one of our consultants will be in touch.