Customer Case Studies
Discover how councils across Australia are transforming their operations with CouncilFirst.
Explore case studies and insights designed to inform and inspire.
CouncilFirst Projects
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Shire of Victoria Plains WA
“CouncilFirst worked with us through all of it. Now we can track what’s happening across teams, and we can show the work we’re doing.”
— Colin Ashe, Deputy Chief Executive Officer, Shire of Victoria Plains
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Shire of Dumbleyung WA
“CouncilFirst Records is far more user-friendly than our previous system. Staff feedback has been very positive.”
— Danika Watkins, Director of Corporate Services
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Shire of Peppermint Grove WA
“CouncilFirst and its secure delivery of service via the Microsoft cloud platform have revolutionised the Shire’s approach to meeting our digital transformation challenge. ”
— Paul Rawlings, Manager Corporate Services
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East Gippsland Shire Council VIC
“This has been a transformative process for us. We needed a solution for users in the 21st century – not the last one. ”
— Liz Collins, Manager Finance