Customer Case Studies

Discover how councils across Australia are transforming their operations with CouncilFirst.
Explore case studies and insights designed to inform and inspire.

CouncilFirst Projects

  • Shire of Leonora CouncilFirst ERP

    Shire of Leonora WA

    “We had a pay run turned around by lunchtime the day before we had to pay… something that had never happened before. That was the moment I knew it was working.”

    — Kiara Lorde, Manager Business Services, Shire of Leonora

  • Shire of Victoria Plains CouncilFirst

    Shire of Victoria Plains WA

    “CouncilFirst worked with us through all of it. Now we can track what’s happening across teams, and we can show the work we’re doing.”

    — Colin Ashe, Deputy Chief Executive Officer, Shire of Victoria Plains

  • Shire of Dumbleyung WA

    “CouncilFirst Records is far more user-friendly than our previous system. Staff feedback has been very positive.”

    — Danika Watkins, Director of Corporate Services

  • Shire of Peppermint Grove WA

    “CouncilFirst and its secure delivery of service via the Microsoft cloud platform have revolutionised the Shire’s approach to meeting our digital transformation challenge. ”

    — Paul Rawlings, Manager Corporate Services

  • East Gippsland Shire Council VIC

    “This has been a transformative process for us. We needed a solution for users in the 21st century – not the last one. ”

    — Liz Collins, Manager Finance