What we do

CouncilFirst delivers a fully integrated ERP platform purpose-built specifically for local government. We empower councils with the technology, tools, and training they need to better support their community in an evolving government landscape. Our flexible, modular solution grows with your council’s needs, whether you need a single module or the entire suite.

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The CouncilFirst suite of connected modules manages core council operations, including:

Customer request and service management
Finance and accounting
Payroll and employee self-service
Procurement and vendor management
Planning, building, and regulatory functions
Inspections and compliance
Records management
And more

With CouncilFirst, councils can replace fragmented legacy systems with one streamlined solution that improves coordination, eliminates duplication, and supports better community service delivery.

We’re built for
better community outcomes

With CouncilFirst, councils can respond to community needs more effectively and efficiently, saving time, reducing costs, and improving service delivery. Our digitally connected services are accessible anytime, on any device, ensuring staff stay connected in the office or out in the field.

With automated workflows, real-time collaboration, and centralised data, you can improve the accuracy and speed of your processes and reporting. Our Microsoft-built interface is intuitive and user-friendly, ensuring a smooth transition for staff and allowing them to remain focused on the important work of serving their community.