Payroll is central to the employee experience. Accuracy, reliability, and user-friendliness are crucial—not only for compliance, but for genuine staff confidence and productivity.

Integrating key business functions into the one connected environment will help Tasman establish a foundation for future growth and enhanced service delivery.

CouncilFirst’s partnership approach along with the flexibility of the Microsoft platform, gave the Council confidence the new system would meet its future needs.

Beyond Paying Staff: Why Integrated Payroll & Employee Self Service (ESS) is Essential in Local Government.

CouncilFirst was selected following a competitive procurement process, with the platform recognised as a strong fit for the needs of a smaller regional council.

It’s true that most councils can get by without a customer request management system (CRMS).

But at what cost? 

Payday Super reforms will have a major impact on employers, and on the payroll and software systems that support them.

Like many regional councils, Narrogin recognised that its existing records system was no longer meeting the needs of a modern local government environment.

CouncilFirst was selected not only for its technology, but for its exclusive focus on Australian local government and its partnership-led approach.

As the Shire continues to deliver essential services to a vast and remote region, it recognised the need for a modern system that could enhance efficiency, transparency, and accessibility across all areas of council administration.

By adopting CouncilFirst's complete ERP platform, the Shire of Cue intends to modernise its operations and strengthen service delivery across its dispersed community.

As more councils across Australia embark on digital transformation projects, CouncilFirst has been scaling its consulting team to meet the rising demand for modern, Microsoft-powered ERP solutions.

Is your records management system compliant? Without the right compliance layer in place, councils are left with gaps. Things like retention schedules, disposal rules, and defensible audit trails don’t always come built in.

From OST's inception to becoming a cornerstone of CouncilFirst, Kylie Visser has spent three decades helping shape the CouncilFirst journey. In this special reflection to celebrate this significant milestone, she shares what 30 years of change, growth, and service to local government have meant — and why the people behind the work still matter most.