Fit for the future
Our flexible, modular solution grows with your council’s needs. Whether implementing a single module or scaling to the entire suite, CouncilFirst ensures long-term sustainability and adaptability to the changing landscape of local government operations. The easy-to-use user interface looks and works like Microsoft. By connecting all your operations into one integrated system, an increase in productivity and efficiency is achieved so that you can better focus your efforts on servicing the community
Cost savings
Reduce administrative overheads and operational costs by automating organisational processes. By reducing errors and redundant tasks, councils can allocate resources more efficiently and focus on better serving their community.
Greater compliance
Whether payroll regulations, records management laws, or financial reporting practices, CouncilFirst ensures compliance with legislative requirements and meets stringent regulatory standards. Our secure cloud infrastructure safeguards data, maintains operational integrity, and delivers consistent and reliable services.
Efficient business processes
Automate manual tasks and accelerate workflows across departments. The CouncilFirst solution reduces delays, enhances operational accuracy, and frees staff to focus on strategic initiatives, improving overall productivity and service delivery.
Improved service
delivery
CouncilFirst enhances service delivery by focusing on three key components - people, processes, and technology. Automated workflows empower staff with the right tools, and by leveraging scalable technology, councils can respond to community needs more effectively. Real-time collaboration ensures smoother interactions across departments, while system integrations improve accuracy, speed, and the overall quality of services delivered to the community.
Customer-centric approach
CouncilFirst is designed to meet the distinct requirements of Australian local governments, ensuring a compatible fit from day one. Our out-of-the-box solution combined with our customer-centric approach means we focus on delivering a solution that meets council needs through ongoing support, expert guidance, and industry expertise without the need for customisation.