CouncilFirst is pleased to announce a new partnership with the City of Norwood Payneham & St Peters, supporting the modernisation of the Council’s payroll systems.

Located just minutes east of Adelaide’s CBD, the City of Norwood Payneham & St Peters is a vibrant inner-metropolitan council known for its strong community spirit, rich heritage, and cosmopolitan lifestyle. The City supports a diverse and growing population across a mix of residential neighbourhoods, retail precincts, and community spaces, making it one of Adelaide’s most desirable places to live and work.

With a workforce delivering services ranging from infrastructure and events to environmental and business functions, dependable internal systems are essential to daily operations.

Recognising the Need for Change

The decision to upgrade payroll highlights the Council’s commitment to operational excellence and to ensuring core systems consistently support a modern workforce.

Payroll is central to the employee experience. Accuracy, reliability, and user-friendliness are crucial—not only for compliance, but for genuine staff confidence and productivity.

By adopting a modern payroll solution, the Council is streamlining processes and reinforcing the systems essential to its operations.

Why CouncilFirst

CouncilFirst was selected as a trusted partner for its strong focus on local government and ability to deliver practical, fit-for-purpose solutions.

The Council recognised the value of a platform built on Microsoft technology, providing a familiar, intuitive environment for staff and facilitating smoother adoption.

Equally important was CouncilFirst’s insight into council operations and its capacity to ensure payroll processes remain streamlined, dependable, and straightforward.

Looking Ahead

For the City, this project strengthens a critical foundation. It will improve accuracy, streamline internal processes, and enhance the overall employee experience.

We look forward to working closely with the City of Norwood Payneham & St Peters to deliver a solution that supports their staff and equips them for the future.